About us

1. Why would I order from V-face?

- We offer you great products at an incredible price. Despite the low price, neither the quality nor our service suffers. We only offer products for your health and beauty.

2. Who pays the shipping costs?

- You will see the shipping costs in the Check-Out. The customer must pay for any returns.

3. How long does the delivery take?

- Depending on customer demand and the stock levels of our suppliers, delivery times may vary. You can see the delivery times of the individual products in the description of the respective product. (This information is to be understood as a guideline!) As a rule, delivery takes 1 to 3 weeks after receipt of payment. When ordering more than one product, we sometimes split the delivery to allow you a shorter delivery time.

4. In which countries can we deliver?

- Basically we deliver worldwide. If a delivery to your country would not be possible, we would contact you.

5. Where is "V-Face" located?

- Currently we only offer our products online. Our company is located in Switzerland and our dealers and suppliers are spread all over the world.

If you have any questions, you can contact us at any time at the following e-mail address: info@v-face.net